# Jira

> Authorize LevelFour on Jira over OAuth so you can file an issue from a savings recommendation.

Source: https://docs.levelfour.ai/integrations/jira


LevelFour connects to Jira over OAuth. From a savings recommendation you file a Jira issue to track the work, so the change is scheduled and owned before anyone touches production.

Jira is on every plan.

## Prerequisites

* An Atlassian account with access to the sites and projects you want issues in.
* Your Atlassian organization allows third-party apps. Some sites require an admin to approve one.

## Connect

### Open Settings, then Integrations

In the dashboard sidebar, click **Settings**, then **Integrations**, then the **Jira** tile.

### Authorize in Jira

Click **Connect Jira**. Jira opens in a new tab and asks you to approve access for your Atlassian sites. Approve it.

### Come back to the dashboard

> **Success**
>
> The panel reads **Connected** with your site name.

You can now create an issue from a savings recommendation.

## Choosing where issues go

Set the project and issue type on the Jira panel. Those are the defaults every issue uses.

## Removing access

Click **Disconnect** on the Jira panel. Issues already created stay in Jira.

## Troubleshooting

| Symptom                                       | What to do                                                                                |
| --------------------------------------------- | ----------------------------------------------------------------------------------------- |
| The panel waits for you to authorize          | The Jira tab was closed before you approved. Click **Try again**                          |
| Your site is missing from the approval screen | You do not have access to it, or an Atlassian admin has to approve third-party apps first |
| Creating an issue fails after connecting      | Check that your Atlassian account can create issues in the chosen project and issue type  |

## Next

* [Integrations](/integrations) lists the other tools you can connect