Using LevelFour

Notifications

What LevelFour notifies you about, in the dashboard, in Slack and by email, and how to choose which notifications you get.

LevelFour notifies you in the dashboard when something needs you or has changed: a teammate mentions you, an approval waits on you, or a saving was applied. The bell in the dashboard header holds them, and clicking one takes you to the page it is about.

What you are notified about

NotificationWhen
Mentions and approvalsSomeone mentions you or replies to your thread on a saving, asks you for an approval, or decides one you asked for
Account and savings updatesA saving was applied or failed, a cost data export needs setting up, or a connector's status changed
Cost alertA cost alert you receive fires

Notifications are personal. Each person in the organization gets their own and chooses their own preferences.

Choose what you get

Open Settings, then Notification preferences.

The All notifications switch at the top turns everything on or off at once. Below it, each notification has its own row, with a switch for In-App (the bell), Email and Slack. A few are always delivered, and those say so on their row.

Your choices belong to the organization you are signed in to. If you belong to two organizations, you choose separately in each, and each bell shows only that organization's notifications.

Email and Slack

Any notification can also reach you by email, at the address on your LevelFour account, and as a direct message from LevelFour in your organization's Slack workspace. Both are off for every notification until you turn them on. Open a notification's row and switch on Email or Slack for the ones you want there. The bell keeps getting them either way.

Slack needs your organization to connect a Slack workspace first. Until then, a Slack card above the list offers Connect Slack, and every Slack switch, here and in the bell's own preferences, stays grayed out and cannot be turned on. Once a workspace is connected, LevelFour finds you in it by the email on your LevelFour account, so a direct message reaches you only if your Slack account uses that same email.

If the page says notifications are not switched on for your workspace yet, talk to your LevelFour contact.

Cost alerts

Every cost alert you receive is in the bell. The Cost alert row sends it to Slack and email too, and an alert's form has the same two switches, under Your Slack DMs and Your email. A cost alert also posts in the Slack channels the alert names, whatever your own switches say.

Slack covers direct messages and the channels each alert posts in.

Kubernetes weekly summary

The Kubernetes row sends a summary every Monday of the week before: each cluster's cost and how much of it went unused, the week's change, and the costliest namespaces. It starts off. Switch the row on and the summary reaches your bell; switch on email or Slack for that row to get it there too.

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