Grafana Cloud

Prerequisites

A Grafana Cloud organization.
The Cloud Portal Admin role, to create the access policy.

Connect

Create an access policy token in Grafana Cloud

In the Grafana Cloud portal, go to Security > Access Policies > Create access policy. Set the realm to your whole organization, and add the scopes billing-metrics:read and orgs:read.

Create a token on the policy and copy it, along with your organization slug from the grafana.com org URL.

Add it to LevelFour

Open Connect Providers, select Grafana Cloud, and paste the token and org slug. Click Add Access policy token.

Confirming it worked

The connection moves to Connected. Your first data appears within a day.

Rotating or removing access

Rotating the credential

Create a new token on the same access policy in Grafana Cloud, paste it into Connect Providers, then delete the old token.

Removing access

Disconnect Grafana Cloud under Connect Providers, then delete the token or the access policy in Grafana Cloud.

Troubleshooting

Symptom	What to do
The connection fails with a permission error	Confirm the access policy has both `billing-metrics:read` and `orgs:read`
No data appears until well into the next month	Expected. Grafana Cloud only finalizes a month's billed usage on the first of the following month
The token stops working	Access policy tokens can be set to expire. Check the policy's expiration and issue a new token before it lapses

Connect Providers lists every provider you can connect