OnboardingConnect Providers
Modal
Prerequisites
- A Modal Team or Enterprise plan. The Starter plan cannot use the billing API this connector reads.
- A workspace Owner or Manager, to create the token. Modal has no billing-only role: a Member cannot access billing at all, and there is no read-only scope for Owners or Managers either.
Connect
Create an API token in Modal
In Modal's workspace settings, create a new token as an Owner or Manager. Copy the Token ID (ak-...) and the Token secret (as-...).
Add it to LevelFour
Open Connect Providers, select Modal, and paste the two values under Token ID and Token secret. Click Add Token ID.
Confirming it worked
The connection moves to Connected. Your first data appears within a day.
Rotating or removing access
Rotating the credential
Create a new token in Modal, paste it into Connect Providers, then revoke the old token from Modal's workspace settings.
Removing access
Disconnect Modal under Connect Providers, then revoke the token from Modal's workspace settings.
Troubleshooting
| Symptom | What to do |
|---|---|
| The token cannot read billing at all | Only Owner and Manager tokens can read workspace billing. A Member's token, or a service user with only an Environment Role, cannot |
| Reported cost runs above your invoice | This connector reports cost before credits and reservations are applied. Compare against your billed total, not the report total, when reconciling |
| The connection is refused on a Starter plan | Upgrade to Team or Enterprise. The billing report API this connector reads is not available on Starter |
Next
- Connect Providers lists every provider you can connect