OnboardingConnect Providers
MongoDB Atlas
Prerequisites
- A MongoDB Atlas organization.
- Organization Owner access, to create the service account.
- If your organization enforces an API access list, ask your LevelFour contact for the addresses to allow.
Connect
Create a service account in MongoDB Atlas
As an Organization Owner, create a service account with the Organization Billing Viewer and Organization Read Only roles. Copy its client ID and secret.
Add it to LevelFour
Open Connect Providers, select MongoDB Atlas, and paste the client ID, client secret, and your Organization ID. Click Add Service account client ID.
Confirming it worked
The connection moves to Connected. Your first data appears within a day.
Rotating or removing access
Rotating the credential
Create a new service account in MongoDB Atlas, paste its credentials into Connect Providers, then delete the old service account.
Removing access
Disconnect MongoDB Atlas under Connect Providers, then delete the service account from Atlas.
Troubleshooting
| Symptom | What to do |
|---|---|
| The connection is refused | Only an Organization Owner can create a service account with billing access. Confirm the creator's role |
| The connection fails behind an API access list | Your organization restricts API access by IP. Ask your LevelFour contact for the addresses to allow, then retry |
| The current month's spend keeps changing | Expected. The in-progress invoice is not final until it closes; a prior month stops changing once its invoice is issued |
Next
- Connect Providers lists every provider you can connect